iPhone Problems

Fix This Accessory May Not Be Supported on iPhone/iPad

by Sophie Green   Updated on 2021-09-24 / Update for  Fix iPhone

Summary: This post aims to fix "this accessory may not be supported or certified" error that occurs on iPhone/iPad while you connect your device to the charging cable.

How do I remove. “ This accessory may not be supported “ message box. I can’t remove it (dismiss not responding). I pad is frozen. Shut down screen slider not responding. Nothing responding"

-- From https://discussions.apple.com/

It seems that there are quite a number of iOS users are seeking a fix for iPhone this accessory may not be supported. As far as I tell, the error mainly occurs after an iOS update (for example, iOS 15). Why the error message occurs and how to get it resolved? Here we share the complete solutions to “This accessory may not be supported” error on iPhone 13/13 Pro/13 mini/12/11/XS/X/8/7/7 Plus/6s/6/5s, iPad after iOS 14 beta, iOS 13.6.1/13.6/13.5.1/13.5 update.

fix this accessory may not be supported

Why 'This accessory may not be supported'?

If you want to figure out why accessory not supported, pls keep on reading the following contents. Several reasons for higher recognition will be listed here.

  • The Accessory is not Apple-approved.
  • Your charger or lighting port is dirty.
  • iPhone software is malfunctioning.
  • Your device does not support the accessory.
  • Your iOS device's connector is damaged.

Things You Can Do on Hardware to Fix iPhone Accessory Not Supported

1. Clean the dirt

The first thing you should try is to clean out the charging port. Turn off your iPhone to prevent any unnecessary damage. Then take a Q-tip and insert it into your iPhone or iPad charging port to clean out the lint or debris. Repeat this a few times until no dirt comes out.

2. Use original charging cable

If you were using non-Apple charging cable to charge your device, I suggest that you swap to original charging cable for your iPhone/iPad. It is possible that the newer updates have programmed the iPhone to detect unsupported accessories.

If you charge your device by connecting it to another device like a computer or mobile power pack, you could try changing a different USB port.

3. Turn off your device

When you get the error message, dismiss it and turn your iPhone into Airplane Mode, and then turn your phone off with the lightening plug attached. Leave it a few minutes and turn the phone on again. This proves to be an effective method to fix this accessory may not be supported iPhone.

Repair iOS/iPadOS to Fix This Accessory May Not Be Supported Won't Dismiss

Some people report that the “accessory may not be supported” still replace even using cables and chargers. If all those tricks related with hardware didn’t work, it could be that something goes wrong with the iOS/iPadOS after update. If so, you can repair the operating system using Tenorshare ReiBoot.

ReiBoot aims to fix all issues related with iOS/iPadOS/tvOS software such as freeze, crash, or errors.

  • Download ReiBoot. Then run it and connect your iPhone/iPad to it. Click 'Repair Operating System'.

    fix device not supported - repair iOS
  • After confirming the following interface, click 'Fix Now'.

    this device may not be supported -  fix now
  • To repair iPhone accessory not supported, click 'Download' to get the latest matching firmware package for your device.

    iphone charger this accessory may not be supported -  download this accessory is not supported by this ipad - downloading firmware
  • Once the firmware is downloaded. Click 'Repair Now' to absolutely fix iPhone/iPad. Just wait for a while you will get a normal iPhone/iPad.

    how do i fix this accessory is not supported by my iphone this accessory is not supported by this iphone

Conclusion

In this essay we have shown solutions to "This accessory may not be supported or certified" on iOS 15 from both hardware and software. Hope one of these tips relieves you from this annoying error. Highly recommended that try Tenorshare ReiBoot if the problem is caused by iOS/iPadOS.