How to Fix iOS 18.1 Mail Summary Not Working after Update

by Jenefey Aaron   Updated on 2024-09-03 / Update for  iOS 18

iOS 18.1 brought exciting new features to Apple devices, but some users have encountered an unexpected iOS 18.1 mail summary not working. This handy tool, designed to streamline your email management, has reportedly stopped working for a number of testers.

If you're among those facing this issue, no need to fret. In this guide, we'll explore the potential causes behind the Mail Summary malfunction and provide you with practical, step-by-step solutions to get it up and running again.

Part 1. iOS 18.1 New Feature - Mail Summary

iOS 18.1 introduced an innovative feature to enhance email management: Mail Summary.

For any incoming email, users can now tap a dedicated "Summarize" button. *This function quickly generates a concise overview of the email's content, allowing you to grasp the main points without reading through the entire message.*

This at-a-glance feature helps you quickly assess the importance and content of emails without opening them.

ios-18-mail-summary

Part 2. Why does iOS 18.1 Mail Summary Not Working?

1. Compatibility Issues

The Mail Summary feature in iOS 18.1 may face compatibility challenges with certain email providers or unique account configurations. Not all email services may support the necessary protocols or data structures required for the summary function to operate seamlessly.

Additionally, custom email setups or legacy accounts might not integrate well with this new feature, leading to functionality issues. Users with multiple email accounts or those using less common email providers might be more likely to encounter these compatibility-related problems.

2. Software Bugs

As with any release, iOS 18.1 is prone to containing software bugs that can affect specific features, including the Mail Summary function. These iOS 18.1 mail summary bugs might stem from coding errors, unexpected interactions between different parts of the operating system, or unforeseen conflicts with other apps or services.

iOS software is, by nature, a work in progress, and such issues are not uncommon. The Mail Summary feature, being new and complex, could be particularly susceptible to these early-stage glitches.

3. Network Connection

A stable and robust internet connection is crucial for the Mail Summary feature to function properly. This feature likely relies on server-side processing or AI algorithms that require consistent data exchange between your device and Apple's servers.

If your network connection is poor, intermittent, or unstable, it may cause iOS 18.1 mail summary unresponsive and preventing from generating or displaying correctly. Weak Wi-Fi signals, cellular data limitations, or network congestion could all contribute to this issue.

Part 3. How to Fix iOS 18.1 Mail Summary Not Working? 4 Proven Tips

1. Check for Updates

Ensuring your device is running the latest version of iOS 18.1 is crucial. Apple frequently releases updates to address bugs and improve functionality, especially during phases. To check for updates, go to Settings > General > Software Update.

If an update is available, download and install it. This simple step can often resolve many issues, including iOS 18.1 mail summary problems. Remember to back up your device before updating to prevent data loss.

2. Verify Email Account Setup

Correct email account configuration is essential for the Mail Summary feature to work properly. Double-check your email account settings by going to Settings > Mail > Accounts. Ensure all your email accounts are correctly set up and syncing properly.

If you notice any issues, try removing and re-adding the problematic account. Pay special attention to advanced settings like IMAP paths, port numbers, and SSL settings, as these can affect how your device interacts with the email server. email-account-setup

3. Restart Your Device

A simple device restart can often resolve temporary glitches affecting the Mail Summary feature. This process clears the device's memory and stops all running processes, which can eliminate temporary software conflicts.

To restart your iPhone, press and hold the side button and either volume button until the power off slider appears. Drag the slider, wait for the device to turn off, then press and hold the side button to turn it back on. After restarting, check if the Mail Summary feature is working correctly.

ios 18.1 mail summary not working

4. Provide Feedback

If you continue to experience issues with the Mail Summary feature, it's important to provide feedback to Apple. Use the Feedback app, which is typically pre-installed on devices running software. Provide a detailed description of the iOS 18.1 mail summary glitches, including steps to reproduce it, and any error messages you encounter.

This feedback is invaluable for Apple's developers in identifying and fixing bugs. Additionally, check Apple's software forums to see if others are experiencing similar issues and if any workarounds have been suggested.

Part 4. Disappointed with iOS 18.1? Downgrade iOS in One-click

If you're finding the iOS 18.1 experience frustrating due to issues like the Mail Summary not working, you might be considering reverting to a more stable iOS version. Tenorshare ReiBoot offers a straightforward solution for those looking to downgrade their iOS version without the usual complexities.

Tenorshare ReiBoot is a powerful iOS system recovery and repair tool designed to address a wide range of iOS issues. One of its standout features, particularly relevant to our discussion, is its ability to easily downgrade or upgrade iOS versions, including the iOS 18, without requiring jailbreaking or using iTunes.

Here are the steps to downgrade iOS 18.1 to fix iOS 18.1 mail summary issues:

  • Download and open Tenorshare ReiBoot on your computer. Connect your iPhone (currently running iOS 18.1) to your computer with a USB cable. In the software, select "iOS Upgrade/Downgrade."
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  • If you're moving from iOS 18.1 to a stable version, select the "Downgrade" option.
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  • The software will detect your current iOS version and show compatible stable versions (likely iOS 18). Click "Download" to get the firmware.
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  • Once the firmware is downloaded, click "Initiating Downgrade" to begin the process of reverting your iPhone from iOS 18.1 to iOS 18.
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  • Wait for the downgrade to finish. When it's done, click "Done." Your iPhone will restart with iOS 17 installed, potentially resolving the Mail Summary issues you were experiencing.
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Conclusion

Although iOS 18.1's Mail Summary feature shows promise, it may experience issues. Try the troubleshooting steps outlined above to resolve problems.

If persistent issues impact your productivity, consider using Tenorshare ReiBoot for a seamless downgrade to a stable iOS version, ensuring a smooth email management experience.