WhatsApp Tips

Whatsapp Not Working, How to Fix?

by Jenefey Aaron   Updated on 2024-06-21 / Update for  WhatsApp Recovery

WhatsApp is an important social media platform and regardless of whether you're an Android user or an iOS user, you'd like to see the WhatsApp messenger operating brilliantly. You could get the incredibly frustrating "WhatsApp not working" problem when sending or receiving media on WhatsApp. The good thing is that we're about to introduce brilliant ways to fix the issue of WhatsApp not working on iPhone or Android devices.

 fix whatsapp not working

Part 1: Why Is Whatsapp Not Working

The following factors could become the main thing behind the ''WhatsApp is not working'' issue.

  • Overuse of VPN
  • Unstable internet connection
  • Outdated iOS update
  • incompatible browsers
  • Issues with the WhatsApp account

Part 2: 8 Solutions on Whatsapp Not Working Problem

After knowing about the potential reasons behind the ''WhatsApp is not working'' issue, look at the solutions listed below to fix the issue.

Solution 1: Check Internet Connection

One of the main reasons behind the ''WhatsApp calls not working'' issue is the poor and unstable internet connection. Thus, before jumping into all the solutions, you must ensure that the internet connection you're using is stable and fast.

Solution 2: Restart Your Phone

Restarting the iPhone might also help you to dismantle the ''WhatsApp not working on iPhone'' issue as it stimulates eliminating the software bugs making the iOS device run smoothly.

  • Press the iPhone's side or volume button until you have the power-off slider.
  • After dragging the slider to the right side, you'll need to wait for a few moments before getting the iOS device restarted.
  • Press and hold the side button of the iPhone to turn on the device when the Apple logo appears.

    turn on the device

Solution 3: Update Your WhatsApp

Outdated iOS WhatsApp might become the main thing behind the ''WhatsApp not working'' issue. Updating the WhatsApp on iOS or Android device doesn't only make the WhatsApp run faster, it also solves the various software glitches.

  • Navigate to the App Store and click the Profile button.

    click the Profile button
  • Search for WhatsApp in the application's list and select the ''Update'' icon to start updating it to the latest version.

    start updating it

Solution 4: Check Phone's Storage

When the mobile device's storage turns full, issues like ''WhatsApp not working'' become evident. Thus, you'll need to check the mobile device storage and ensure that some unwanted data are deleted to fix the issue.

  • After starting the iPhone settings, you must choose the General button after hitting the Settings icon.

    choose the general button
  • Press in the iPhone storage button before finding the storage's status of the iOS device.

    If the storage of the iOS device is full, you can clear some storage.

    press in the iphone storage button

Solution 5: Enable Background Data

Enabling the background data for WhatsApp is also an appropriate way to fix the ''WhatsApp not working on iPhone'' issue.

  • Launch the iOS device settings before locating the WhatsApp among the installed applications.

    launch the ios device settings
  • Visit the WhatsApp setting before turning on the ''Background App Refresh''.

    visit the whatsapp setting

Solution 6: Check Whether Your Account Has Been Deleted

If you haven't used WhatsApp for many days, there is a possibility that WhatsApp could have deleted the WhatsApp account provided the duration of the inactivity turns out to be more than 120 data. In this scenario, you could consider creating the new WhatsApp account to ensure that you can retrieve the data and messages from the old WhatsApp account.

Solution 7: Check WhatsApp Permission Settings

You might put the iOS or Android device under restrictions to protect the other people from using the certain features of WhatsApp. Hence, you can consider checking the WhatsApp Permission Setting, as doing so might help you fix the "iPhone WhatsApp not working" issue.

  • Launch the iOS device and navigate to all the listed applications to access the WhatsApp app.

    navigate to all the listed applications
  • Now, you can see the various permissions listed out there that might be turned on based upon the requirements.

    see the various permissions listed

Solution 8: Clear WhatsApp Cache

An irrelevant and annoying cache might also cause the ''WhatsApp not working'' issue. If you're using the iOS device, the only way to eliminate the caches from the WhatsApp will be to remove the WhatsApp before installing it again.

  • Launch the WhatsApp, double press on it, and choose Remove App when the pop-up appears. Select the "Delete App" option to continue.

    select the delete app option
  • After removing WhatsApp, you'll need to visit the App Store before searching for WhatsApp. Next, you'll need to install the app again before setting up WhatsApp and using it again without any issues.

    install the app again

Additional Tips - How to Recover Data Lost Due to Whatsapp Not Working

The emergence of the ''WhatsApp not working'' issue might cause the data loss so looking at whatsapp recovery tools like Tenorshare UltData WhatsApp Recovery could come handy. With this tool, you can retrieve WhatsApp data easily without affecting the quality of the data.

Features

  • Allows you to restore the deleted WhatsApp messages on iOS and Android.
  • Recover deleted whatsApp data without backup or through iTunes backup.
  • Prompts the user-friendly interface with the highest recovery rate.
  • Preview and selectively retrieve the WhatsApp messages before getting them back with fast scanning speed.

How to Restore Lost WhatsApp Messages Through UltData WhatsApp Recovery?

  • Install UltData WhatsApp recovery first, then launch the tool by pressing the Device button.

    launch the tool by pressing the device button
  • Connect the iOS device to PC and hit the Scan button to proceed ahead.

    hit the scan button
  • Choose the message type you wish to recover and click the Recover option to get the WhatsApp messages back.

    click the recover option

Click here to see how to restore lost WhatsApp messages on Andorid through UltData WhatsApp recovery

Conclusion

Struggling with the ''WhatsApp not working'' issue isn't a good sight. We have revealed the amazing ways to fix the ''WhatsApp not working on iPhone'' issue.Tenorshare UltData WhatsApp Recovery is the best way to get back the lost data provided ''iPhone WhatsApp not working'' issue ends up causing the data loss. It prompts the highest recovery rate, supporting the recovery of multiple file types.