By Jenefey Aaron

Updated on 2025-02-27

100 % Helpful

iPhone Tips

FaceTime Share Screen I Can’t Hear Their Voice – Here’s the Fix!

By Jenefey Aaron

2025-02-27 / Fix iPhone

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You're not the only one experiencing issues with the facetime share screen i can't hear their voice. Many users encounter this problem while trying to enjoy SharePlay, which allows real-time viewing and listening during video chats. This feature enables you to watch movies and listen to music together, creating a shared experience with friends and family. However, the audio sometimes fails, leading to the question, “Why can’t I hear the other person on FaceTime but they can hear me?” This article will explore the reasons behind this issue and provide effective solutions to enhance your FaceTime experience.

Part 1: Why Can’t I Hear the Other Person on FaceTime but They Can Hear Me?

Part 2: What to Check If FaceTime Share Screen Not Working

Part 3: How to Fix FaceTime Share Screen I Can’t Hear Their Voice

Method 1: Check Audio Settings
Method 2: Force Restart Your Device
Method 3: Update Your Device
Method 4: Check Internet Connection
Method 5: Delete Emojis from FaceTime Contact Names
Method 6: Seek Expert Help Instantly with the One-Click ReiBoot Tool!

Part 1: Why Can’t I Hear the Other Person on FaceTime but They Can Hear Me?

Reasons for No Audio in FaceTime

Issues with network connection.
Muted audio settings during the call.
Device compatibility problems.
FaceTime screen share not working due to software glitches.
Incompatible apps or outdated device software.

Part 2: What to Check If FaceTime Share Screen Not Working

Why does Facetime mute me when screen sharing iPhone, it's essential to check a few things. First, make sure that both FaceTime and SharePlay are enabled. Open the Settings app, scroll to FaceTime, and ensure the toggle is on. Next, check that SharePlay is also turned on. It’s crucial to confirm that your device is compatible and updated to iOS or iPadOS 15.1 or later, as only then will you be able to use the FaceTime share screen feature effectively.

Part 3: How to FixFaceTime Share Screen I Can’t Hear Their Voice

Method 1: Check Audio Settings

Before going into more complex troubleshooting, it’s essential to check your FaceTime and SharePlay settings. Although it's rare for FaceTime to malfunction due to a setup error, a simple oversight can lead to problems like "no audio in FaceTime" or "FaceTime screen share not working."

Launch the Settings app on your iPhone or iPad and scroll down to select FaceTime.
Make sure that the FaceTime switch is turned on (green) and find the SharePlay option to toggle it on as well.
Close and reopen the FaceTime app to apply the changes.

Method 2: Force Restart Your Device

Internal software issues can be resolved by force restarting your device. Here’s how to fix screen sharing on facetime:

Quickly press and release the Volume Up button, quickly press and release the Volume Down button, then press and hold the side button until the Apple logo appears.

Method 3: Update Your Device

If your iOS version is earlier than iOS 15, you won’t be able to use the FaceTime share screen feature. Update your device by going to Settings, tapping General, and choosing Software Update. Keeping your device up to date helps fix bugs that may be causing FaceTime screen share not to work.

Method 4: Check Internet Connection

A stable network is crucial for FaceTime screen sharing. If you are experiencing facetime share screen i can't hear their voice, try refreshing your network connection. Disable and enable Wi-Fi and Cellular, and turn off Airplane mode, VPN, and Low Data Mode.

If needed, reset your network settings by going to Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings. After entering your passcode, reconnect to a stable Wi-Fi network.

Method 5: Delete Emojis from FaceTime Contact Names

Using emojis in contact names can sometimes cause facetime screen share not working. To resolve this, remove any emojis associated with the contact’s name.

Open the Contacts app and find the friend's name that has emojis.
Tap the Edit option at the top right corner.
Delete any emojis and save the changes.

Method 6: Seek Expert Help Instantly with the One-Click ReiBoot Tool!

If you're facing issues with FaceTime, such as no sound on facetime, Tenorshare ReiBoot is the perfect solution for you. This powerful tool is designed to repair a variety of iOS issues, including being stuck on a white or black screen, boot loops, and connectivity problems with apps like FaceTime.

No need for complicated troubleshooting! ReiBoot allows you to resolve FaceTime audio problems or any other iOS issues with just one click. Time is precious, and ReiBoot is optimized to deliver quick solutions, allowing you to return to your calls without unnecessary delays.

Why Choose ReiBoot?

When dealing with why does facetime mute me when screen sharing iPhone or any other iOS concerns, ReiBoot provides a reliable and straightforward solution. It not only addresses problems with screen sharing but also effectively resolves various iOS glitches providing a smooth user experience.

Here’s how to repair the Facetime share screen i can't hear their voice with the help of Tenorshare ReiBoot:

Start by downloading, installing, and running ReiBoot on your computer. Connect your iPhone to the PC. When prompted on your iPhone, tap “Trust” and then click “Start Repair” in ReiBoot.

Once your device is detected, choose the Standard Repair option and click the Standard Repair button at the bottom.

Click the Download button to initiate the download of the firmware package. If you’ve previously downloaded it, use the Browse button to import it from your computer.

Once the process is completed, your iPhone will automatically restart, allowing you to enjoy FaceTime without audio issues.

Final Words:

Problems like FaceTime share screen I can't hear their voice or FaceTime screen share not working often arise due to iOS glitches. Fortunately, Tenorshare ReiBoot offers the best fix for these issues. It allows you to resolve problems quickly and safely, without losing any data. With its one-click solution, you can easily restore your device's functionality. Don’t let technical issues disrupt your calls—choose ReiBoot and get back to communication!

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