iPhone Tips

Top 5 Ways to Fix ‘Allow This Device To Access Photos And Videos Stuck On Screen’

by Jenefey Aaron   Updated on 2024-10-18 / Update for  iPhone Tips

You recently connected your iPhone to a computer and you’re now seeing allow this device to access photos and videosstuck on screen. No matter what you do, this annoying pop-up seems to be stuck on screen. In most cases, you can still use your iPhone with a stuck pop-up on screen, but in some cases, your screen freezes and all you see is allow this device to access photos and videosfrozen on screen.

In this blog, we’ll learn why allow this device to access photos and videoskeeps flashing on your iPhone screen, and we’ll also walk you through some effective solutions to fix this issue.

Part 1: Why Do You See ‘Allow This Device to Access Photos and Videos Stuck On Screen’ Error?

There could be several reasons behind the allow this device to access photos and videosstuck on screen. This message typically appears on your iPhone when you connect it with your computer or camera. It’s part of the privacy and security features that protect your data, but having this message stuck on your screen is not normal. It might be due to several reasons, such as:

  • Device Connection Errors:
  • Sometimes, your iPhone fails to properly connect with your computer or other media device, leading to this error stuck on screen.

  • Software Bugs or Glitches:
  • It is possible that your iPhone is undergoing some software bugs or glitches that are causing this error to appear on the screen. It might be possible that you haven’t updated your software for a long time, causing this error to keep flashing on screen.

  • Permissions Not Properly Granted:
  • When you connect your iPhone to a computer, you have to allow some required permissions to let both devices easily communicate. If permissions are not set up correctly, the message may persist.

    Moreover, having a faulty cable or port may also cause the error allow this device to access photos and videosstuck on screen.

Part 2. How to Fix Allow This Device To Access Photos And Videos Stuck On Screen Error

There are multiple ways to fix allow this device to access photos and videos keeps flashingerror. Let’s walk through some of the most effective methods to resolve this problem.

Method 1. Reconnect Your iPhone with Computer

Sometimes, simply reconnecting your device can resolve the issue. If the error is caused by connecting your iPhone to your computer, reconnect your iPhone with the same computer and see if it works.

  • If it is already connected with it, unplug the iPhone.
  • Reconnect iPhone with the same or different USB port.
  • Check if the issue is resolved on your iPhone.
  • reconnect iphone and computer

You should try all the simple fixes before trying out the complex ones.

Method 2. Restart Both Devices

If the issues still persist after reconnecting, try restarting both devices. Many times a simple restart can fix most of the minor glitches.

  • Disconnect your iPhone from the computer.
  • Restart your computer.
  • Restart your iPhone by pressing holding either volume button and the side button until the slider appears. Drag the slider then wait a few seconds. Once it shuts off, press and hold the side button to turn it back on.
  • Once restarted, reconnect your iPhone to see if the issue is resolved.

Method 3. Force Restart Your iPhone

If your iPhone screen is stuck with allow this device to access photos and videos frozenerror, you need to force restart your iPhone. In order to force restart your iPhone, here are the steps you need to follow.

  • Press and quickly release the volume up button.
  • Press and release the volume down button.
  • Press and hold the side button until the Apple logo appears.
  • Now, wait for your iPhone to restart.
force restart iphone 15

Once it restarts, check if the pop-up is still there or it is fixed. If it still appears on screen, try updating your software.

Method 4. Update Software and Drivers

The issue might be with your outdated software or drivers. In order to fix it, here’s what you need to do:

  • On your computer, check for any available updates for your operating system.
  • If using a Windows PC, open Device Manager and check if your network drivers are up to date.
  • On your iPhone, go to Settings >> General >> Software Update. If the update is available, install it and see if it resolves the error.
  • force restart iphone 15

Method 5. [100% Effective] Fix Allow This Device To Access Photos and Videos Stuck on ScreenError with One-Click!

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Tenorshare ReiBoot helps you fix over 150+ iOS system related issues. If you can’t figure out the exact reason behind the glitch, Tenorshare ReiBoot will fix your unknown system errors. In order to fix allow this device to access photos and videos stuck on screenerror, here are the steps that you need to follow:

  • Download and install the Tenorshare ReiBoot on your computer. Run the program and connect your iPhone via compatible cable. Click on the Start Repair button.
  • launch reiboot
  • Choose the Standard Repair option, and click on the Standard Repair button from the bottom.
  • fix with reiboot
  • Once the Tenorshare ReiBoot detects your iPhone, you will need to download the right firmware package for your iPhone. Click on the Download button to initiate the download.
  • fix with reiboot
  • Once the firmware package is downloaded, click Start Standard Repair, and wait for the progress bar to get completed.
  • fix with reiboot
  • Once the standard repair finishes, you’ll have no stuck pop-ups and your iPhone will perform perfectly normal with no ‘allow this device to access photos and videos stuck on screen’ error.
  • repair successfully

Conclusion

Having your iPhone stuck with ‘allow this device to access photos and videos stuck on screen’ error seems very frustrating since you can’t use it like a normal phone. Either you’ll get flashing pop-ups or your screen will be totally stuck receiving no taps. In this blog, we discussed how to fix this issue with different methods.

However, the best and most effective method is through Tenorshare ReiBoot - Standard Repair. You can easily fix your iPhone without losing any data.