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How to Recover Text Messages from One Person Disappearing on iPhone 16E/16/15?
I have an iphone 13. When my wife sends me text messages, I see them on the lock screen, but when I open the message app, they disappear. If she sends me a photo or link, I can look at the photos she's sent me and its there, but the messages disappear. If I'm messaging her and she messages me back, I see the texts, but if I close messages and reopen them, they are gone. Some messages are there but some are not. It doesn't seem to matter if it's an iMessage or a regular text. Any ideas? I went to my local AT&T store and they didn't have a clue.
- from Apple Community
Some iPhone users, like the one above, have reported a strange malfunction regarding the disappearance of text messages from one person. They are complaining that text messages from one person disappeared on iPhone 16/15/14, while the rest of the messages are coming perfectly.
If you are also struggling with this issue, then you are about to access your lost messages using this guide. In this guide, we will first discuss the potential causes behind iPhone messages disappeared and then present a few effective techniques to recover them.
Part 1: Why Are My Messages Disappearing on iPhone
There are many reasons that can cause disappearing text messages on iPhone. Some of the common ones are as follows:
- Message Settings: You may have customized the Messages app setting that may be disappearing messages. For example, you may have set Message History for a limited time instead of forever.
- Message Filter: You may have set up some message filters. For example, you can use the "Filter Unknown Senders" to avoid messages from unknown numbers. However, a malfunction in the app may start filtering messages from a saved contact. Alternatively, you have deleted the contact, and now the filter is filtering its messages.
- iOS Bug or App Glitch: There may be a bug in the iOS version you just updated, or the messaging app may be facing glitches.
- Contact Blocking: There is a possibility that you may have unintentionally blocked the contact.
- Storage Issues: If your iPhone storage is about to get full, the iOS may start removing old data. This may cause some messages to disappear.
- Service Disruption: Any disruptions in the iMessage service can also lead to a disappearance error.
Part 2: Recover Text Messages from One Person Disappeared on iPhone
iPhone disappearing messages may not be visible in the Messages app, but they are mostly intact with the internal storage. This implies that you can recover those messages if you follow the right techniques. In this perspective, below are four top techniques to recover messages disappearing on iPhone:
1. Recover iPhone Disappearing Messages from Recent Messages
Messages app has a "Recently Deleted" folder where the deleted message resides for a few days before permanent deletion. The steps are as follows:
- Launch the Messages app.
- Click Edit from the top left corner and select Show Recently Deleted.
- Pick the conversation you want to recover and click Recover.
So, that's the quickest way to recover iPhone text messages disappeared from a single person.
2. Retrieve iPhone Disappearing Messages without Backup
When messages disappear from your iPhone, they are not mostly permanently deleted. You can recover them by restoring the iCloud/iTunes backup. However, if you don't have the backup to restore, then don't worry. Tenorshare UltData has got you covered.
Tenorshare UltData is a dedicated iPhone data recovery tool that can recover disappeared messages and other data from iPhone without backup. It will perform a deep scan of the internal iPhone storage to extract the lost messages and then allow you to preview and recover them. Due to its exceptional capabilities, it ensures a 98% success rate.
The key features of Tenorshare UltData are as follows:
- Recover disappearing messages directly from iPhone internal storage without backup.
- Conduct a deep scan to extract all the lost messages.
- Recover other data types as well, such as images, videos, contacts, and 35+ other data types.
- Provide a preview of recoverable data.
- Selective recovery of only needed messages and data back to computer.
- Intuitive, click-based interface.
- Highest success rate (98%).
In short, Tenorshare UltData is your go-to tool to scan and recover iPhone messages disappeared in seconds. Here are the steps to use Tenorshare UltData:
- Install and launch Tenorshare UltData and click iPhone/iPad Data Recovery.
- Use a USB cable to connect the computer to the iPhone.
- Select Messages and other data types to recover and click Scan.
- After scanning, preview and select the messages you want to restore. Once done, click the Recover button to save them.
This way, you can intelligently use Tenorshare UltData to recover iPhone disappearing messages without backup.
3. Find iPhone Disappearing Messages from iCloud Backup
iPhone users can create an entire phone backup on iCloud. The backup will also include all the messages. So, if you were lucky enough to create an iCloud backup of your iPhone before messages disappeared, you can restore the backup to recover them.
Warning:
Remember that restoring the iCloud backup will require factory resetting your iPhone and then restoring the backup.
The steps to find iPhone messages disappeared from iCloud backup are as follows:
- Factory reset your iPhone by navigating to Settings > General > Reset > Erase all Contents and Settings.
- Begin the iPhone setup. When you see the Transfer Your Apps & Data window, click From iCloud Backup.
- Sign in to iCloud and select the backup to restore.
Once the backup is restored, open the Messages app and see if you find the text messages from one person disappeared on iPhone.
4. Restore Disappearing Text Messages on iPhone from iTunes
Like iCloud, you can also create a backup of the entire iPhone on iTunes, including text messages. Restoring iTunes backup on iPhone using a traditional approach will overwrite the existing iPhone data with backed-up data. However, there is a better solution offered by Tenorshare UltData.
Tenorshare UltData can extract the iTunes backup and allows you only to recover selective data types. Since your target is to recover messages disappearing on iPhone, you can only recover messages. This way, you don't have to overwrite the iPhone data with iTunes backup and can only recover the necessary files.
The steps to restore iPhone disappearing messages from iTunes are as follows:
- Launch Tenorshare UltData and click Recover Data from iTunes from the home screen
- Select the backup you want to restore and click Next.
- Select Messages and other data types to recover and click Scan.
- Once the backup is scanned, preview and select the messages/data you want to recover and click Recover to PC.
This way, you can smartly restore selective data from iTunes without overwriting the existing data on iPhone.
Additional Tips: How to Fix Text Messages Disappeared on iPhone
One of the top reasons why text messages from one person disappeared on iPhone is the iOS operating system issue. Tenorshare UltData helps fix it by offering a click-based approach to repair iOS.
The steps to fix disappearing text messages on iPhone with Tenorshare UltData are as follows:
- Launch Tenorshare UltData and click System Repair from the left sidebar.
- Connect your iPhone with the computer through a USB cable. Select the recovery mode of your choice and click Start Repair.
- Download the matched firmware for your iOS device.
- After downloading, the tool will begin repairing the OS. So, wait for the process to be completed.
After the above steps, the iOS issue causing messages disappearing on iPhone should be fixed.
Quick Summary
Text messages from one person disappeared on iPhone is a unique but common issue iPhone users can face. However, it does not mean you have lost those messages. Above, we have discussed how easily you can use Tenorshare UltData to recover messages directly from iPhone storage or backup. Furthermore, you can also use the tool to repair the iOS issue. Therefore, the final recommendation of this guide is to install Tenorshare UltData and recover/fix the issue right away.
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By Jenefey Aaron
2025-04-02 / Recover iPhone
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