How to Recover WhatsApp Messages from Broken Phone [iPhone & Android]

Part 1: Can You Access WhatsApp from Broken Phone

One thing is logical, if your phone is broken and is in a frozen state, you obviously cannot open the phone and use WhatsApp on it. However, there is always a chance. In some cases, your WhatsApp messages can still be accessed. For example:

• Your phone screen is broken but not dead and you can still use it as usual.
• You have turned on auto backup for WhatsApp, so that you can recover WhatsApp messages from broken phone after you repair it.
• You can screen mirror your phone to PC or TV to access WhatsApp.
• If you have linked your WhatsApp account to another device, your can access WhatsApp on it and take a in-time backup for later recovery.

Part 2: How to Recover WhatsApp Messages from Broken Phone

It’s not easy to recover WhatsApp messages from broken phone. But there are still 4 ways that are possible to get your WhatsApp messages even if your phone is broken. Let’s now go over the methods.

1. Use Linked Devices that can sync messages

The Linked Devices feature allows WhatsApp users to sign into their WhatsApp account on multiple devices. And the linked devices can sync messages for a certain period of time. So if this is your case, have a WhatsApp backup on the linked devices and get your phone fixed quickly.

2. Export Chats from your contacts

What if you don't have linked devices and the phone can't be opened now? There is another way to recover your WhatsApp messages, although it requires the help of your contacts. You can ask the contact to export the chat history between you two and send it to you. This will not import the message into WhatsApp, but rather as a .txt file. Anyway, something is better than nothing.

• On your friend’s phone, search for your name, open the chat and go to chat settings.
• Then tap on Export Chat and choose if you want to include media or not.

• Then share the file to you via a number of options like mail and others.

  

3. Recover WhatsApp Messages without Backup

Your WhatsApp messages get deleted and you don’t have a backup for recovery? Turn to Tenorshare UltData WhatsApp Recovery for getting back your WhatsApp chats without backup. But note this tool does not support WhatsApp recovery from a reset phone.

Here are some key features of this Whatsapp Data Recovery Software:

• Recover all types of WhatsApp data from any scenario, like screen broken, jailbreak, virus attack, system breakdown, and so on.
• Allows you to recover permanently deleted WhatsApp Messages from your Phone without backup in one click.
• Support all Android & iOS devices with the highest recovery rate.
• Supports previewing and selectively recovering only the data you need.

• Download and install Tenorshare UltData WhatsApp Recovery on your computer. Click on Device. Then choose iPhone or Android. We take Android as example here. And Click Here to Get iOS Devices Recovery Guide.

  

• The next step is to connect your Android to the computer and enable USB debugging.

  

• Start the process of scanning your phone for all the deleted WhatsApp data by clicking on the Start button.

  

• It then proceeds to delete WhatsApp and reinstall it on your phone. Your phone will restart and you have to click on Backup my data prompt.

  

• Once everything is done, all your WhatsApp data scanned will be shown. The data is grouped into categories. Select the messages you want and click on Recover.

  

4. Recover WhatsApp Messages from Backup

The third method is more practical. To restore WhatsApp messages on broken phone if there is a Google Drive or iCloud backup, you only need to repair the phone or change to a new phone, log in to your WhatsApp account, and then restore WhatsApp from backup easily.

• Install WhatsApp and set it up with the same WhatsApp account. You phone should be logged in with the same Google Drive or iCloud account too.

• On iPhone, it scans the cloud for stored backups. When it finds a backup, tap on Restore Chat History.

  

• The same for Android. Tap on Restore to restore the scanned backup.

  

Part 3: How to Backup WhatsApp If Phone is Broken

How can you back up your latest WhatsApp messages if your phone breaks? Prevention is key, and regular WhatsApp backups can save you from data loss even if your phone is broken. You can also turn on auto backup.

• For iPhone: Go to WhatsApp Settings > Chats > Chat Backup. Tap on Back Up Now regularly or tap on Auto Backup and set a schedule.

  

• For Android: Go to WhatsApp Settings > Chats > Chat Backup. Tap on Back Up regularly or tap on Back up to Google Drive and set a schedule.

  

Conclusion

To recover WhatsApp messages from broken phone, it may feel like an impossible task, but with the right guidance, you will certainly not lose access to your messages in WhatsApp. Using UltData WhatsApp Recovery, you will also be able to retrieve your lost important whatsapp messages.