How to Recover WhatsApp Messages from Broken Phone [iPhone & Android]

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By Jenefey Aaron

2025-04-02 / WhatsApp Tips

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WhatsApp stores essential chats, photos, and videos, keeping us connected with family, friends, and colleagues. But if your phone breaks, accessing these messages can be challenging.

If you're wondering how to recover WhatsApp messages from broken phone or need help accessing WhatsApp when your phone is broken, this guide explores some effective methods to retrieve your messages from both Android and iOS devices.

Part 1: Can You Access WhatsApp from Broken Phone

If your phone is broken or frozen, you may think accessing WhatsApp is impossible. However, there are still ways to recover your messages. For instance:

  • If the screen is broken but the phone is still functional, you can continue using WhatsApp as usual.
  • If WhatsApp auto-backup is enabled, you can restore your messages after repairing the phone.
  • Screen mirroring to a PC or TV allows you to access WhatsApp remotely.
  • If your WhatsApp account is linked to another device, you can use it to create a backup for later recovery.

Part 2: How to Recover WhatsApp Messages from Broken Phone

It’s not easy to recover WhatsApp messages from broken phone. But there are still 4 ways that are possible to get your WhatsApp messages even if your phone is broken. Let’s now go over the methods.

1. Use Linked Devices that can sync messages

The Linked Devices feature allows WhatsApp users to sign into their WhatsApp account on multiple devices. And the linked devices can sync messages for a certain period of time. So if this is your case, have a WhatsApp backup on the linked devices and get your phone fixed quickly.

2. Export Chats from your contacts

What if you don't have linked devices and the phone can't be opened now? There is another way to recover your WhatsApp messages, although it requires the help of your contacts. You can ask the contact to export the chat history between you two and send it to you. This will not import the message into WhatsApp, but rather as a .txt file. Anyway, something is better than nothing.

  • On your friend’s phone, search for your name, open the chat and go to chat settings.
  • Then tap on Export Chat and choose if you want to include media or not.
  • Then share the file to you via a number of options like mail and others.

    how to export whatsapp chats

3. Recover WhatsApp Messages without Backup

Your WhatsApp messages get deleted and you don’t have a backup for recovery? Turn to Tenorshare UltData WhatsApp Recovery for getting back your WhatsApp chats without backup. What's more, it has a safe, user-friendly solution to recover WhatsApp messages from a broken phone without data loss.

Why We Choose Tenorshare UltData WhatsApp Recovery?
  • Compatible with a Wide Range of Scenarios: Retrieve WhatsApp data lost due to screen damage, system crashes, virus attacks, and more.
  • Preview & Selective Recovery: View WhatsApp data before restoring and retrieve only what you need.
  • Highest Success Rate: Support all Android & iOS devices without backup and root in the highest recovery rate.
  • Supports Internal Storage & SD Card: Recover data from both your phone’s internal memory and external SD card.

Here is how to recover Whatsapp messages from a dead/broken phone without backup:

  • Download and install Tenorshare UltData WhatsApp Recovery on your computer. Click on Device. Then choose iPhone or Android. We take Android as example here. And Click Here to Get iOS WhatsApp Recovery Guide.

    how to get deleted whatsapp messages back from android with ultdata whatsapp recovery
  • The next step is to connect your Android to the computer and enable USB debugging. Then start the process of scanning your phone for all the deleted WhatsApp data by clicking on the Start button.

    how to view deleted whatsapp messages from android with ultdata whatsapp recovery
  • Once everything is done, all your WhatsApp data scanned will be shown. The data is grouped into categories. Select the messages you want and click on Recover.

    how to read deleted whatsapp messages from android with ultdata whatsapp recovery

4. Recover WhatsApp Messages from Backup

The third method is more practical. To restore WhatsApp messages on broken phone if there is a Google Drive or iCloud backup, you only need to repair the phone or change to a new phone, log in to your WhatsApp account, and then restore WhatsApp from backup easily.

For iPhone Users:

Apple's iCloud service enables users to back up and sync data seamlessly across devices. With iCloud Backup, you can easily restore WhatsApp messages when setting up a new iPhone or resetting your current device.

  • Set up your new iPhone and sign in to your iCloud account. Then Download and install WhatsApp, then verify your phone number. When prompted with the "Restore from iCloud" screen, tap "Restore Chat History" to begin the recovery process.

    how to recover whatsapp messages on a broken phone from icloud backup
  • For Android Users:

  • Open WhatsApp Settings > Chats > Chat Backup, then set Backup to Google Drive to "Only when you tap the backup button".

    how to recover whatsapp messages on a broken phone from google drive backup

Bonus Tips: How to Backup WhatsApp If Phone is Broken

How can you back up your latest WhatsApp messages if your phone breaks? Prevention is key, and regular WhatsApp backups can save you from data loss even if your phone is broken. You can also turn on auto backup.

  • For iPhone: Go to WhatsApp Settings > Chats > Chat Backup. Tap on Back Up Now regularly or tap on Auto Backup and set a schedule.

    how to recover whatsapp messages on a broken phone from google drive backup
  • For Android: Go to WhatsApp Settings > Chats > Chat Backup. Tap on Back Up regularly or tap on Back up to Google Drive and set a schedule.

    how to recover whatsapp messages on a broken phone from google drive backup

Conclusion

To recover WhatsApp messages from broken phone, it may feel like an impossible task, but with the right guidance, you will certainly not lose access to your messages in WhatsApp. Using UltData WhatsApp Recovery, you will also be able to retrieve your lost important whatsapp messages.

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