This Account Can No Longer Use WhatsApp – How to Fix?

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By Sophie Green

2025-03-20 / WhatsApp

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If you’ve received the message This account can no longer use WhatsApp, it means WhatsApp has restricted access to your account. This can happen for various reasons, such as violating WhatsApp’s terms of service, being reported for spam, or using unauthorized apps.

In this guide, we’ll explain why your WhatsApp account may be banned and how to resolve the issue. As a bonus tip, we will share the best WhatsApp Backup/Transfer tool: iCareFone Transfer. Let’s get started!

Part 1. Why Does WhatsApp Say 'This Account Can No Longer Use WhatsApp'?

WhatsApp enforces strict policies to maintain a safe and spam-free environment. If your account has been banned, it’s likely due to one of the following reasons:

swiper icon Please swipe to view
Reason
Description
Spam & Automation
Sending bulk messages, promotional content, or using automated bots.
Suspicious Activity
Your account has been reported by multiple users for spam or inappropriate behavior.
Policy Violation
Sharing illegal, misleading, or offensive content.
Using Unauthorized Apps
Using modified versions of WhatsApp like GBWhatsApp or WhatsApp Plus, which violate WhatsApp’s policies.
Phishing or Fraudulent Activity
Sending scam links, impersonating others, or attempting to collect personal information.
tips icon
Tips:

If you see "This account can no longer use WhatsApp due to spam", it means WhatsApp detected suspicious messaging activity from your account, possibly due to bulk messages or excessive forwarding.

Part 2. How to Resolve 'This Account Can No Longer Use WhatsApp'?

If you see the “This account can no longer use WhatsApp” message, there are multiple ways to fix the issue. Since different reasons can lead to an account restriction, no single solution works for everyone. Below are the 10 best solutions to help you regain access to WhatsApp.

1. Use the Official Version of WhatsApp

If you're using a modified version of WhatsApp, such as GBWhatsApp, WhatsApp Plus, or other unofficial apps, your account may be banned for violating WhatsApp’s policies. Always use the official WhatsApp app to avoid future bans.

To fix this account can no longer use due to unofficial WhatsApp issue:

  • Uninstall the unofficial WhatsApp app.
  • Click "Download WhatsApp" from the screen, or go to the Google Play Store or Apple App Store and download the official WhatsApp version.
  • Try logging in again with your phone number.
official whatsapp log in alert

2. Check Your Internet Connection

If WhatsApp isn’t loading properly, the problem might be due to a poor internet connection.

To fix connection issues: try to switch between Wi-Fi and Mobile Data, then restart your router or mobile data connection. If your internet is slow, try using a VPN to bypass network restrictions.

3. Update or Reinstall WhatsApp

If you’re using an outdated WhatsApp version, it may lead to compatibility issues.

You can update WhatsApp first:

  • Android: Open Google Play Store > Search for WhatsApp > Tap Update.
  • iPhone: Open App Store > Search for WhatsApp > Tap Update.

If updating doesn’t work, uninstall and reinstall WhatsApp.

4. Change Your Phone Number

If WhatsApp has permanently banned your number, you can switch to a new one.

How to Change Your WhatsApp Number:

  • Open WhatsApp and go to Settings > Account > Change Number.
  • Enter your old phone number and new phone number.
  • Follow the verification process to confirm the new number.
change whatsapp phone number
tips icon
Tips:

If you see the message "This account can no longer use WhatsApp register new number", it means your old number is permanently banned.

5. Change Your IP Address

Sometimes, WhatsApp bans IP addresses rather than individual accounts. This often happens if you’re in a country where WhatsApp is restricted.

To change your IP address, first Use a VPN to connect to a different country’s server, then restart yourrouter to get a new IP address.

6. Check WhatsApp’s Server Status

If WhatsApp’s servers are down, you won’t be able to use the app. Visit Downdetector to check if WhatsApp is experiencing an outage. If WhatsApp is down,wait until the service is restored.

7. Request a Review from WhatsApp

If you believe your WhatsApp account was restricted by mistake, you can appeal the decision by requesting a review.

Steps to Request a Review:

  • Open WhatsApp and enter your phone number.
  • Click Next, and when you see the ban notification, tap Request a Review.
  • Enter a detailed explanation of why you believe the restriction is a mistake. Attach screenshots if available.
  • Tap Next, and WhatsApp will generate an email using your default email app. Send the email to WhatsApp Support.
  • Wait 24–48 hours for a response.
request a review from whatsapp

Note: Avoid sending multiple requests, as this will not speed up the process. WhatsApp only reviews one number per request.

8. Final Solution: Backup and Transfer Your WhatsApp

If WhatsApp has permanently banned your number, you may need to create a new account with a different number.

If you need to switch to a new phone after a WhatsApp ban, you’ll want to keep your chat history intact. iCareFone Transfer makes it easy to transfer WhatsApp data between Android and iPhone.

Why Use iCareFone Transfer?

  • Quick and Easy: Transfer large WhatsApp data in minutes.
  • Beginner-Friendly: Step-by-step guide, no tech skills required.
  • Cross-Platform Transfer: Move chats between Android and iPhone seamlessly.
  • End-to-End Encryption: Securely transfer data without risk.
  • Backup from Multiple Sources: Restore from device, Google Drive, or iCloud.

Steps to transfer WhatsApp from Android to iPhone

  • Free download and install iCareFone Transfer on your computer. Connect the both Android and iPhone using data cables.

    transfer from android to ios
  • Then create a backup for the source device so the program can get it.
  • backup completed
  • Next, verify your WhatsApp account via 64-Digit Encryption Key (recommended) or SMS Verification.

    restore
  • Now you can select the data you want to transfer.

    icarefone whatsapp transfer
  • Make sure you are logged into WhatsApp on the target device. Or your WhatsApp data will disappear.

    whatsapp log in iphone
  • Turn of Find My on your iPhone, then you can find all the data is successfully transferred.

    transfer whatsapp messages from android to iphone successfully

Part 3. How to Solve 'This Number Can No Longer Use WhatsApp'?

If you’re unable to use WhatsApp with your number, here are some potential solutions:

1. Check If Your Ban Is Temporary or Permanent

WhatsApp sometimes issues temporary bans that last a few hours or days. If your account is permanently banned, you’ll need to create a new one.

2. Stop Using Unauthorized WhatsApp Mods

Modified versions of WhatsApp (like GBWhatsApp, WhatsApp Plus) violate WhatsApp’s policies. Switch to the official version to avoid bans.

3. Use a Different Device

Sometimes, bans are linked to your device rather than just your phone number. Try logging in on another phone to check if the issue persists.

tips icon
Tips:

If you see "This account can no longer use WhatsApp chats are still on this device", your chat history remains on your phone, but you can’t access WhatsApp.

Part 4. How Can I Activate My Banned WhatsApp Account?

What happens when WhatsApp bans your account?

  • You will be unable to send or receive messages.
  • Your contacts will still see your profile, but they won’t be able to reach you.
  • Your WhatsApp chats remain on your device, but they won’t sync or back up.

To reactivate a banned WhatsApp account, follow these steps:

  • Wait for 24–48 Hours – If the ban is temporary, your access may be restored automatically.
  • Send an Appeal – Contact WhatsApp Support and request a review.
  • Use the Official App – If you were using a modified WhatsApp version, switch to the official app and try again.

If WhatsApp has permanently banned your number, the only solution is to register a new one.

Conclusion

If your WhatsApp account can no longer be used, don’t panic. First, identify the reason for the ban. Then, contact WhatsApp support or register a new number if necessary.

And if you’re switching phones, use iCareFone Transfer to keep your WhatsApp chats safe and transfer them easily.

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